Custom Order Return Policy
Custom made-to-order products are non-returnable. Your payment for our custom made products including bedding, diaper bags and nursery accessories is due in full when you place your order. No exceptions will be made to this policy.

Our Workmanship Guarantee
We're proud of our quality and workmanship. Please inspect your products upon arrival. In the event of error in workmanship or design fabrication, we will work with you directly to quickly resolve the problem at our expense. This includes full roundtrip transit of the product to/from your home.

Delivery Time & Turnaround
Delivery times & turnaround vary from product to product. These delivery times are generally noted on each of our products. Custom bedding typically takes 6-8 weeks in production. Custom nursery accessories typically take 2-4 weeks in production. Allow approximately 2-5 additional days for shipping . Since our workload varies, we generally offer a window of time to allow for creation of your item. Please let us know if you have special turnaround requests. We're happy to help work with you to deliver your custom items more quickly, if possible. Please note that selecting overnight shipping will cut down the shipping time but it does not cut down the turn around time.

Important Note: Matching nursery accessories will be shipped with bedding (if ordered). Please plan on 6-8 weeks plus ship time for orders containing both bedding and accessories.